FirstEnergy Ohio Utilities Bill Assistance Programs Available

The Percentage of Income Payment Plan (PIPP): Allows customers to pay a set percentage of their income toward their electric bill, regardless of the balance. Customers who maintain their payment plans may be eligible for debt forgiveness. Eligible customers should have income at or below 175% of federal poverty guidlines. To apply, call 1-800-282-0880 or visit www.energyhelp.ohio.gov


Home Energy Assistance Program (HEAP): Provides eligible customers with cash grants for home heating bills and emergencies. Customers must have gross income at or below 175% of federal poverty guidelines. Call the Ohio Department of Development at 1-800-282-0880 or visit www.energyhelp.ohio.gov for more information.


2-1-1 Helpline: This nationwide resource and information helpline identifies locally available programs that may assist customers with utility bills or other needs. For more information, diall 211, text your ZIP code to 898211 or visit the 211 website.